Free
Enough to find out whether it works on your site
₹0 / month
- 1,000 messages a month
- 20 documents, up to 5 MB each
- 20 MB knowledge base
Start free. Pay when it earns it.
Every plan is the whole product. The tiers differ on how much traffic and content you have, not on which features you are allowed to use. Early-access pricing is locked in for pilot customers.
Starter
For a site with real traffic and real questions
₹999 / month
- 10,000 messages a month
- 100 documents, up to 10 MB each
- 200 MB knowledge base
- Email support
Business
For busy sites that live on support questions
₹4,999 / month
- 50,000 messages a month
- 500 documents, up to 20 MB each
- 1 GB knowledge base
- Priority email support
Billed monthly in rupees, cancel anytime. A message is one visitor question answered by the bot. Starter works out to about ₹33 a day.
In every plan, including the free one
- The widget on your own site, locked to domains you own
- A private knowledge base built from your pages, FAQs, and uploads
- The capabilities you switch on, and nothing you have not
- A confirmation step before the bot does anything that changes your data
- Usage reports, including the questions it could not answer
- Hands-on onboarding for as long as we are in early access
Frequently asked questions
What counts as a message?
One visitor question answered by the bot. Follow-up questions in the same conversation each count as one. Fallback replies ("I don't have that information") count too, since the same system produces them.
Can the bot do more than answer questions?
Yes, and that's the part most people are surprised by. You can switch on capabilities: working out an EMI at your published rates, splitting GST on an invoice total, checking an order or a shipment in your own system, reading appointment availability, or drafting and tidying up text. Anything you haven't switched on, it won't attempt.
What happens if I go over my monthly quota?
The widget tells visitors chat is unavailable and shows your contact details instead. Your site is never affected, and we'll talk about the right plan. We don't bill overages during early access.
Where do the answers come from?
Only from your content: the pages we crawl, documents you upload, and FAQs you provide. Karya doesn't answer from general internet knowledge unless a capability you enabled specifically allows it, and when your content doesn't cover a question it says so instead of guessing.
Can the bot place an order or make a booking on its own?
Not on its own. Anything that changes data is proposed to the visitor first and runs only after they confirm it. Karya then replays the exact call that was approved, so a refreshed page cannot fire the same action twice.
Is my knowledge base shared with anyone else?
No. Each business gets its own knowledge base, and it's only ever queried by your own widget on your own domains. Nobody else's bot can read your content.
Will the widget slow down or break my site?
No. It's a single async script that loads after your page and runs in an isolated frame. If our service is ever down the widget simply doesn't appear, and your site is untouched.
How long does setup take?
Typically under a day. You share your website URL and any documents, we build and test your knowledge base, and send you the one-line snippet.
Do my visitors need accounts? Do you collect personal data?
No accounts and no sign-ins. Conversations are anonymous. We store transcripts so you can see what visitors ask, but we don't ask visitors for personal information.
Can I update my content?
Yes. Upload, replace, or remove documents whenever you like from the portal, and the bot picks up the change.
What languages does it support?
The bot answers in the language of your content. If your website is in English, answers are in English. Ask us about other languages, since more of this lands during early access.
Not sure which plan fits?
Book a demo